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Bridging The Generation Gap In The Workplace

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In today's dynamic and diverse work environments, bridging the generational gap has emerged as a crucial topic demanding our attention. With a workforce that encompasses multiple generations, including Baby Boomers, Generation X, Millennials, and Gen Z, understanding and addressing the challenges that arise from these generational differences is of utmost importance. By fostering effective communication, collaboration, and mutual understanding among generations, organizations can unlock the full potential of their workforce.

Therefore, delving into the intricacies of bridging the generational gap is essential to foster a cohesive and thriving work environment that embraces the strengths and perspectives of each generation.

So, without further ado, let us embark on a journey of exploring ways to bridge the generational gap in the workplace with Leanna Bautista - Chief People Officer at TouchTunes.

Host of this Episode: Sanjeevani Saikia

Guest Bio

Leanna Bautista is the Chief People Officer at TouchTunes, the one-of-a-kind jukebox experience found in over 65,000 bars, restaurants, workplace, and other social venues across North America and Europe. Leanna Bautista brings both a results-oriented and empathetic approach to purposefully drive culture, creativity and energy within the work environment. With more than 15 years of experience at world class institutions such as Pharmapacks, PepsiCo, Tory Burch, and Pfizer, Bautista has a diverse skill set and is well-versed in managing an organization undergoing rapid growth. Through her professional experience, Bautista has become an expert in employee relations, talent development, and implementing strategies related to strengthening employee retention levels.

In her current role as Chief People Officer, Bautista is responsible for developing initiatives aimed at boosting employee connectivity, engagement, and overall business performance levels, leveraging every opportunity to incorporate TouchTunes’ award-winning music solution.

Bautista holds a bachelor’s degree in sociology and anthropology from Colgate University and a master’s degree in industrial and labor relations from Cornell University.

Connect with Leanna on Linkedin


(01:50) Leanna’s corporate journey so far.

(02:50) Reasons for organizations to overcome generational differences.

(05:30) Major challenges that arise when working with a multi-generational team.

(10:40) Ways on how both employers and employees can bridge the generational gap in the workplace.

(16:25) Metrics companies can use it to measure and track progress in fostering intergenerational understanding and bridging the generation gap in the workplace.

(18:03) End Note.

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