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The Importance of Office Communication

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Communication in the office is crucial for the success of an organization. It allows organizations to work efficiently and be productive in the long run. Communication at the office can vary from emailed instructions to face-to-face conversations. But it is a combination of various communication styles in most of the cases.

Open communication can help to improve employee engagement and productivity. Employees are satisfied and more creative if they can communicate through the contact chain of an organization effortlessly. Communication helps everybody to share their thoughts and ideas and to maintain a culture of feedback among team members. Weak open communication at the office, on the other hand, leads to confusion and low employee morale.

Office communication is necessary to make contacts, understand the goals and objectives, share ideas, convey information, give instructions, and remove misunderstandings among the employees. It is a bridge that connects the employees and management of an organization.

Whether you have a small company or large organization, always use open communication to increase productivity and make your employees happy. For managers, effective communication is essential to run business processes smoothly. To achieve the targeted team goals, managers should effectively communicate with their team members.

The most important thing in communication is to hear what is not being said. ~ Peter F. Drucker

Here are some fundamental reasons why office communication is so important:

  • Innovation
  • Effective Communication
  • Team Work
  • Job Satisfaction
  • Absenteeism and Employee Turnover


When a group establishes communication measures, levels of productivity, and efficiency increase. As a result, people are more likely to support other team members when they share a team bond.

If employees have the chance to speak openly about their ideas, they tend to come forward without any fear. An organization that encourages open communication tends to be more innovative.

Effective Communication

A good communicator can foster better team bonding among the members. When you communicate freely with your team members, it will be easier for you to assign tasks, solve disputes, motivate them.

Effective communication not only connects people but allows them the chance to talk to each other. It is crucial to have good working relationships by communicating.

Team Work

Communication problems always lead to misunderstandings among team members and lead to incomplete work. The team members need to be careful and detailed about their tasks to prevent such situations. It will only succeed if the team is communicating well and continuously.

Team building needs constant communication and cooperation between team members. Better communication leads to an efficient work rate, and the team members are fluid as thee will be a better understanding among them. It will increase your employees' productivity and work performance.

Job Satisfaction

There will be a time when the employees will be a bit harsh at work. Those may be the signs that employees are not satisfied with their job. This can be due to poor career growth, low compensation, poor management, a poor balance between their work and life, and more.

It can be challenging and stressful to resolve such a problem, and the only way to overcome such issues is to communicate effectively. Employee happiness is important. Therefore, listening to their problems, giving feedback can be an encouragement for the employees.

Absenteeism and Employee Turnover

The improvement of communication can reduce absenteeism and employee turnover. When there is a flow of communication in an organization, updated information such as product sales, company revenue, etc. are shared by their managers.

This promotes honesty and transparency at work, and employees feel that they are in the direction in terms of the overall plans of the organization.

You will be facing less absenteeism and employee turnover by maintaining a culture of transparency.


How can you Encourage Communication in the Workplace?

In your workplace, there are many options to improve communication. You can divide these options into two categories:

  • Upgrade your Policies
  • Upgrade Communication Software

Upgrade your Policies

When you want to upgrade some of the policies than communicate freely with employees at first, by doing so, you will know their problems regarding the alternation of policies. Also, they will get to see why you are making changes to the policies.

Ensure that every manager or department head invests in active listening. It should not be overlooked if an employee has some suggestions. Employees' ideas and opinions should be given the same consideration that a manager or department head should be given.

Courses and training can be offered to you and your employees. Most of these courses concentrate on improving communication, productivity, and performance in the workplace.

Do some research on communication courses to interact with the employees. You will learn how much it is essential to listen to their employees by giving the managers these courses. They will get to know why they have to listen to employees' recommendations and appreciate the team members' work.

Upgrade Communication Software

You can also make a few changes to the software that you use every day.
There are many Softwares available, which will help you to schedule your work, track time, and HR activities. These types of software enable employees to communicate their needs or request shift change to their managers or department heads. This can have a significant effect on communication.


Some Tips to Improve Office Communication

  • While conducting meetings, give a chance to everyone to give their views and ideas. Also, look at their progress reports and project updates and encourage them.

  • Communication is a two-sided process. No job or person can survive for a long time if you do not listen and encourage open communication with the person.

    When you listen to your employee, it shows that you appreciate them and their ideas. It also helps you to become comfortable with the problems that you can solve as an employer.

  • Always communicate clearly with the team members about the projects. You might have to describe what is needed for a project so that they understand the priorities of the project, organization, and the work environment.

  • It is vital to communicate politely and clearly without any hesitation or offense.

  • It is not possible to communicate face-to-face with employees daily. You can send them emails or do online meetings to make them understand the basic ideas of the projects.

What Role does Communication Play in Employee Engagement?

Employee Engagement is a leading priority of HR and management initiatives that leads to employee surveys, reward programs, town hall meetings, and more. Clear communication plays a vital role in driving employee engagement.

Open communication happens when everyone gets a chance to speak. It is because each company's work culture is different, and communication will set how the messages are communicated.

Communication will grow and develop as employees satisfied and increase their engagement. The below points are the necessities that have to take care of every time to increase employee engagement:

  • Make clear and consistent communication with the proper information on the projects.
  • Communicate in a way that employees can work passionately.
  • Encourage the employees by telling them about the goals, purpose, and ways to work.


Office communication is the process of sharing knowledge and ideas between one person or group and another person or group within an organization both verbally and non-verbally. It is important to get the job done, as well as developing a sense of trust and increasing employee productivity.

An organization's success depends on how extensively and intensively communication is being carried out by the employees.

This article is written by Rashmi Rekha Deka. She works as a Content Marketer at Vantage Circle. She likes to keep herself informed about the HR happenings and write about topics surrounding organizational growth. For any related queries, contact editor@vantagecircle.com

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